One More Day · Guide

FAQ: language and support

Change the app language from your Profile settings and contact support when an account or data issue remains.

Open the complete visual walkthrough ↗

Getting started

  1. Open Profile.
  2. Scroll to Language.
  3. Tap the current language and choose Español or another listed option.
  4. For account help, email support@theaignc.com.

Every feature, step by step

Change the app language

Use the Language row in Settings and choose a listed preference.

  1. Open More, then Settings. Opens profile settings.
  2. Tap Language. Expands the available choices.
  3. Choose a listed language. Saves that app override and closes the menu.
  4. Choose Device or System. Removes the override and follows the handset language.
  5. Check the visible labels. Confirms the applied preference.
Expanded Language menu; English UI.
Expanded Language menu; English UI.

Understand language coverage

A Beta badge marks a language whose coverage may be incomplete.

  1. Open the Language menu. Shows every listed option.
  2. Look for the Beta badge. Identifies languages with incomplete coverage.
  3. Select the language if you still want it. Applies the available translated labels.
  4. Expect some device or system surfaces to keep their own language. Those surfaces are controlled outside the app preference.
Language choices and Beta labels; English UI.
Language choices and Beta labels; English UI.

Prepare a useful support report

Collect the visible state and exact route before contacting support@theaignc.com.

  1. Write down the affected mission or feature. Identifies the correct product area.
  2. Record the exact visible error and when it occurred. Preserves the useful failure detail.
  3. Check permissions, connection status and refresh once. Rules out common local causes.
  4. Email support@theaignc.com with those details. Creates a support request without including passwords or payment credentials.
Current Settings entry; English UI.
Current Settings entry; English UI.

Example

Fictional: Marta opens Profile, expands Language and selects Español.

Keep in mind

The selected language is saved as your app preference; some device or system surfaces may still use their own language.

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